Start with a specific concern
Ask where and when the concern occurs and which task or product may be involved. Respect employee privacy and use management's established accommodation process. A janitorial team can describe its products and work methods, but should not diagnose symptoms or promise that a product is suitable for every person.
Review the actual products
Inventory cleaners, air fresheners and other fragranced supplies used in the space. Review labels and Safety Data Sheets. EPA offers a fragrance-free Safer Choice designation; check a product's current status rather than assuming that a ‘green’ marketing description means fragrance-free.
Agree before substituting
Confirm surface compatibility, effectiveness for the intended task and the facility's requirements before changing a product. Clinical areas may have additional protocols. Do not replace an approved disinfectant solely because another product smells milder; the purpose and instructions still matter.
Check the new routine
Explain the agreed change to all shifts and backup staff. Record feedback without collecting unnecessary health details. If concerns persist, management may need an appropriate workplace or building assessment. Keep the conversation focused on documented products, operating conditions and a clear point of contact.
Your quick checklist
- Specific location and task
- Current product inventory
- Approved substitution process
- Feedback through management
Further reading
Product labels, manufacturer care instructions and site-specific procedures govern the work.
This guide offers practical planning ideas. Agree on the actual scope, access and responsibilities with your facility and service provider.